Say Hello to Our New Team Member

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New Team Member: hello, Jess!

Here to help with your La Soufflerie communication needs

Most of you will already know Valentina and Sebastien, but for the past 6 months our small La Soufflerie team has had an extra member. Now working on our website, social media, and general communication, meet Jess.

What’s your favourite La Soufflerie piece?

I love the terracotta Incas vase! It’s a cool interior design statement piece, treading that fine line between cute and bizarre.

What does your job involve?

You can come to me for anything from the administrative to the most creative: general queries, glass orders, requests for photos in-situ, descriptions and text of any kind (in French/English/Spanish).

  • Would you like to write about La Soufflerie but need some colourful glass pictures to post alongside?
  • Do you want a written description of what our glassblowing workshop gets up to for your website?

I can help. My email address is jess@lasoufflerie.com.

 What do you like to write about?

It’s really fun watching cardboard boxes of glass get shipped out to interesting addresses all round the world. I want to write posts about each new store which stocks our pieces, as well as all our well-known boutiques who have been showing off our glass for years. Please send me photos of your shop so I can talk about you on our FacebookTwitterInstagram and Pinterest.

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Candle care

Before lighting your candle, trim the wick to about 1/2-cm in length. This allows the candle to burn more slowly and also avoid unsightly black smoke marks around the edge of the glass.

Every time you burn your La Soufflerie candle, allow it to burn at least until the whole top of the candle is liquid. This will help your candle burn more evenly for each burning session.

After blowing out your candle, re-center and straighten the wick.
When using your candlestick holder, do not let the flame touch the glass. Blow the candle out once it gets close to the candle stick holder. Do not place your candle on a cool surface like marble. If the bottom of the hot candle comes in contact with a cold material, the glass may crack.

Do not burn your candle all the way down. Leave at least 1/2-cm of wax in the container to avoid cracking the bottom.Once you have finished burning your candle, hand wash with warm water and soap until the dried wax melts away. You now have a new La Soufflerie piece to use!

Cleaning care

All plaster and terracotta pieces are not suitable for use with water. You can dust each piece with a dry cloth.

General information

These are entirely made by hand and each creation is unique. Therefore, there may be a slight variation in color, texture, and size between each piece. On the base of each item, you can feel the pontil mark left by the glassblower’s cane. The presence of this mark indicates that the glass was blown freehand. This is the beauty of handmade.

Cleaning care

We do recommend handwashing as much as possible to avoid scratches from the dishwasher and to keep the glass sparkling. But, know that our glassware is dishwasher resistant and can be cleaned in the dishwasher

Colored glass

Pigmented glass is mixed into the furnace during the glassblowing. This means that the glass itself is colored instead of painted. Our glass is durable and no changes or fading occur with continued use over time.

Delivery information

Your order will be processed between 7 and 10 business days. 

Each piece is hand washed and individually, wrapped and packed with recycled materials by our team. 

Your package will include one small, La Soufflerie, cotton gift bag.

Certain items may take longer to be delivered. Please allow 2 to 3 extra weeks for delivery for Plaster products, Lamps, Candles, and Wood, these products are made to order.

If your order is placed during the weekend or on a holiday, we will begin processing it the following business day. 

For all questions or returns please refer to our FAQ.

The Nature of Handmade

Due to the hand made nature of our products each piece may differ in size, shape and color.

If you would like to complete an already existing set of glassware, please make sure you send us a picture of the glasses so that we can match the set as close as possible to the ones you have.

For more information please visit our FAQ page.

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